Service status

TJ VidLab Status

Current availability for creator workspace services and production workflows.

Overall status

All core systems operational

We will update this page if a listed service is unavailable or under maintenance.

Overall status

Operational

Active incidents

0

Listed services

16

Last updated

Current

Visible status

Public-safe service availability for creator workflows.

No active incidents

No active incidents reported for listed services.

Service updates

We will update this page if a listed service needs attention.

Core workspace

Website

Current

Public marketing pages and workspace entry points.

Operational

Dashboard

Current

Authenticated creator workspace for tools, assets, projects, and account areas.

Operational

Authentication

Current

Sign-in and account access for workspace users.

Operational

Creator Library

Current

Private library for packages, assets, sources, drafts, clips, thumbnails, and projects.

Operational

Creator workflows

Create Package

Current

Source-grounded package creation for supported source types and package outputs.

Operational

Upload Video

Current

Private source video upload and reusable source workflow.

Operational

Source analysis

Current

Source analysis for uploaded video package context and clip review support.

Operational

Production Clips

Current

Reviewed 30-55 second source ranges processed into private production clips.

Operational

Thumbnail Studio

Current

Editable thumbnail drafts, safe zones, layers, Standard/4K PNG export, and final thumbnail saves.

Operational

Generation tools

Image Generator

Current

Image generation and image workflow tools available by plan access and credits.

Operational

Video Generator

Current

Generated video workflow for supported briefs, settings, and saved outputs.

Operational

Script tools

Current

Video script, short script, thumbnail idea, and related creator text tools.

Operational

Prompt Optimizer

Current

Prompt improvement workflow for creator prompts and tool briefs.

Operational

Account and support

Plans and credits

Current

Plan access display, credit balance, credit history, and account credit workflows.

Operational

Storage tracking

Current

Workspace storage usage summaries for saved media and file assets.

Operational

Support tickets

Current

Logged-in support ticket center for account-specific help.

Operational

Incidents

No active incidents reported.

No active issues are listed. We will update this page if a listed service is unavailable or under maintenance.

Need help?

Support is available from the workspace.

Logged-in users can open support tickets for account-specific issues. Public questions can go through Contact.